Privacy Policy

Privacy Policy jadiking —
Our Commitment to Protecting Your Data

Your privacy is not just a priority — it is our responsibility. Find out exactly how jadiking collects, uses, and protects your personal information as a member of our platform.

Last updated: 1 January 2026

How We Protecting Your Privacy

Six core data protection pillars we implement to keep your information secure

256-bit SSL Encryption

All data transmitted between your device and jadiking servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions and banks worldwide. Your data cannot be intercepted by unauthorized parties.

Secure & Encrypted Data Storage

Your personal and financial information is stored on encrypted servers protected by strict access control systems. Only authorised personnel may access your data, and every access is logged for security audit purposes.

No Data Sharing Without Consent

Jadiking will never sell, transfer, or disclose your personal information to any third party without your explicit consent, except where required by law or legitimate compliance obligations.

Multi-Layer Identity Verification

Jadiking's two-factor authentication (2FA) system ensures that only you can access your account. Every login attempt from a new device will require additional verification via your registered email or phone number.

Full Control in Your Hands

You have the full right to access, update, amend or request deletion of your personal data at any time through your account dashboard or by contacting our support team. We respect and facilitate every such request.

Privacy Law Compliance

Jadiking's Privacy Policy is built on strict data protection requirements and updated regularly to ensure full compliance with the latest applicable data protection laws.

Our Commitment: jadiking takes our members' privacy very seriously. This document is written in plain language so you know exactly how your data is handled — without confusing legal jargon.

Introduction

This Privacy Policy describes how jadiking (" us", "Platform" or "JadiKing") collects, uses, stores and protects your personal information when you use our website and services at jadiking.win.

By registering for or using the jadiking platform, you agree to the practices described in this Privacy Policy. This Policy should be read together with the Terms and Conditions which constitutes the entire agreement between you and jadiking.

We believe transparency is the foundation of trust. That is why we strive to clearly explain every aspect of how your data is managed — from how it is collected to how it is protected and when it is deleted.

Information We Collect

Jadiking collects various types of information to ensure the platform runs smoothly and delivers the best experience to every member. Below are the categories of information we collect:

Information You Provide Directly

  • Registration information: Full name, date of birth, email address, phone number, and password
  • Profile information: Username, profile picture (if uploaded), and account preferences
  • KYC documents: Copies of identity card, passport, utility bills, or other identity verification documents as requested
  • Financial information: Bank account details, digital wallet account numbers for deposit and withdrawal purposes
  • Communications: Messages you send via Live Chat, email, or other support channels

Automatically Collected Information

  • Device data: Device type, operating system, phone model, screen resolution
  • Connection data: IP address, browser type, internet service provider (ISP) name
  • Usage data: Pages visited, time spent, games played, betting history
  • Cookies and session tokens: Login session details, language preferences, display settings
  • Approximate location data: Geographic region based on IP address (not precise GPS location)
Data Category Example Primary Purpose
Identity Full name, date of birth, IC/Passport Account verification & KYC
Contact Email, phone number Communication & security
Financial Bank accounts, digital wallets Deposit & withdrawal
Technical IP address, device, browser Security & fraud detection
Usage Game history, activity logs Service improvement
Marketing Promotional preferences, campaign responses More relevant offers (with consent)

How We Use Your Data

Every piece of information we collect is used for clear and legitimate purposes. jadiking does not use your data for irrelevant purposes or beyond the scope stated in this Privacy Policy.

Primary Purpose of Data Use

  • Account management: Register, verify, and maintain your account on the jadiking platform
  • Transaction processing: Process deposits, withdrawals, and all financial transactions securely and accurately
  • Identity verification (KYC): Verify your eligibility and ensure compliance requirements are met
  • Platform security: Detect and prevent fraud, hacking, money laundering, and suspicious activity
  • Customer support: Help you resolve issues and answer your inquiries effectively
  • Service improvement: Analyze usage patterns to make the platform better and faster
  • Important communications: Send notifications related to your account, security, and policy changes
  • Marketing (with your consent): Inform you about relevant promotions, bonuses, and exclusive offers
Marketing: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing consent will not affect your account functionality.

Information Sharing

Jadiking does not sell your personal data to anyone. Full stop. However, there are limited situations where we may need to share your information with certain parties — and this is always done carefully and only when truly necessary.

Parties That May Receive Your Data

  • Service providers: Companies that help us operate the platform, such as game software providers, payment processors, and cloud service providers — all bound by strict confidentiality agreements
  • Relevant authorities: When required by law, court order or a legitimate enforcement agency
  • Anti-fraud bodies: To protect the platform and its members from fraudulent activity and money laundering
  • Compliance partners: Companies that assist us with KYC and identity verification processes, under strict privacy controls
Our Guarantee: jadiking does not share your personal data with third-party advertisers, marketing companies, or any other commercial entities without your clear and voluntary consent.

Data Security

Protecting your data is one of jadiking's highest priorities. We continuously invest in the latest security infrastructure to keep your information safe at all times.

Security Measures We Have in Place

  • Data encryption in transit: All communications are secured with HTTPS protocol and the latest TLS encryption
  • Data encryption at rest: Data stored in our databases is encrypted using AES-256
  • Layered access control: Only authorized personnel with specific requirements may access sensitive data
  • 24/7 Monitoring: The security monitoring system operates around the clock to detect any suspicious activity
  • Regular security audits: Our platform undergoes regular penetration testing and security audits by independent third parties
  • Two-factor authentication (2FA): An additional security layer that every member can enable

While we take every reasonable measure to protect your data, no system can be guaranteed 100% secure. In the event of any data breach that may affect you, we will notify you promptly in accordance with applicable legal requirements.

Cookies and Tracking Technologies

Jadiking uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Gather information on how you use the platform to help us improve performance and user experience.
  • Functional cookies: Remember your preferences such as language, display settings, and login details for a smoother return experience.
  • Analytics cookies: Help us understand overall platform usage patterns. This data is collected in aggregate and does not identify you individually.

Managing Cookies

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the jadiking platform. Please refer to your browser's guide for more information on managing cookies.

Data Storage and Deletion

Jadiking retains your personal data for as long as your account is active or as needed to provide services to you. Retention periods are also influenced by applicable legal and compliance requirements.

Retention Period

  • Active account data: Retained for as long as your account remains active on the jadiking platform
  • Data after account closure: Retained for a minimum of 5 years for legal compliance and audit purposes
  • Financial transaction records: Retained for the period specified by applicable financial legal requirements
  • Support communication logs: Retained for 2 years after issue resolution
  • Cookie data: Retention periods vary by cookie type, ranging from a single session up to a maximum of 2 years

When your data is no longer needed and there is no legal requirement to retain it, jadiking will securely delete or anonymise that information using approved procedures.

Your Privacy Rights

As a jadiking member, you have the following rights regarding your personal data. We respect and facilitate the exercise of each of these rights:

1

Right of Access

You have the right to know what personal data we hold about you and obtain a copy of it at any time.

2

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

3

Right to Erasure

You may request deletion of your personal data, subject to applicable legal and compliance requirements.

4

Right to Restriction of Processing

You may request that we restrict the processing of your personal data under certain specified circumstances.

5

Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format for transfer to another platform.

6

Right to Object to Marketing

You may object to the processing of your data for direct marketing purposes at any time, with no impact on your account.

How to Exercise Your Rights: To exercise any of the above privacy rights, you may log in to your account and use the privacy settings section, or contact our support team via Live Chat. We will process your request within 14 business days.

Children's Privacy

The jadiking platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store or process any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a child, we will take immediate action to delete that information and close the relevant account without prior notice.

If you believe a minor has registered on our platform, please contact our support team immediately so we can take the appropriate action.

Changes to This Privacy Policy

Jadiking reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will:

  • Display clear notifications on our platform
  • "Sending notifications via email to the address registered in your account
  • Update the "Last Updated" date at the top of this page
  • In the case of significant changes, requesting your renewed consent

Your continued use of the jadiking platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is always ready to assist.

You can contact us via:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the jadiking platform
  • Email: [email protected]

We are committed to responding to all privacy-related inquiries within 3 working days and resolve any personal rights requests within 14 working days.

We're Here for You: Feel free to reach out if anything in this Privacy Policy is unclear. We are always open and welcome feedback from our members.

Ready to Join jadiking Community?

Your data is protected, your privacy is respected. Enjoy a safe, fair and entertaining online casino experience alongside tens of thousands of jadiking members across Malaysia.

100% Data Secure 256-bit SSL Encryption No Data Sharing 18+ Only
Bahasa Melayu